Feature

Find me, follow me — without the chase

Ring your desk, then your cell, then an external number — in any order, with voicemail catching the rest.

Each extension can now be configured with a chain of fallback destinations that ring in sequence (or all at once) when the primary line doesn't pick up. Voicemail catches anything that falls through.

What this lets you do

  • Define an ordered list of destinations: another extension, a mobile, an external number, or a SIP URI.
  • Pick a strategy:
    • Simultaneous — every destination rings at once; first to answer wins.
    • Sequential — try one at a time, with a per-leg timeout.
  • Choose a No Answer Action: send to voicemail (default), play a message, or hang up.
  • Per-destination ring timeouts so a slow cell doesn't block the chain.

Setup

  1. Open an extension's settings.
  2. Toggle Find Me / Follow Me on.
  3. Add destinations in the order you want them tried.
  4. Pick simultaneous or sequential.
  5. Save.

Worth knowing

The cascade is built in dialplan, not bridge-and-pray — that means each leg respects its own caller-ID rules, no NAT surprises, and voicemail still works at the end if everything else fails to answer.

Try it yourself

Set up Find Me / Follow Me on your own extensions — start a free trial.

Start free trial
Posted by SimuWave